Contact us

If you can’t find what you need or something is not right with your details or payment please call us.

General enquiries

New Zealand: 0800 559 009
Overseas: +64 9 913 0300

Mon to Fri: 7am – 6pm
Sat: 8am – 1pm

If you’re over 65 call

New Zealand: 0800 552 002
Overseas: +64 4 978 1180

Mon to Fri: 8am – 5pm

Youth/Young Parent Payments

Please contact Youth CoachThis link opens in a new browser tab or window

Contact details for deaf, hearing or speech impaired clientsThis link opens in a new browser tab or window

Or contact us onlineThis link opens in a new browser tab or window

If you’re not happy with the service you’ve received from us you can make a complaintThis link opens in a new browser tab or window